Last Updated: 24th March 2025

At The Pamper Lounge, located in Uckfield, East Sussex, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website https://thepamperloungeuckfield.co.uk, and when you submit personal information via any forms on our website.

1. Information We Collect

We only collect personal data when you submit a form on our website. The types of information we collect may include:

• Personal Identification Information: Name, email address, phone number, and any other information you provide via the form (e.g., message, service requests).

We do not collect any personal data unless you voluntarily submit it through a form.

2. How We Use Your Information

The personal data you provide will only be used for the following purposes:

• To respond to your inquiries or service requests submitted via the form.
• To process any bookings or requests related to the services you are interested in.
• To communicate with you regarding your submission, including follow-up emails or phone calls as needed.

3. Sharing Your Information

We do not sell, rent, or share your personal information with third parties. However, we may share your information with trusted third-party service providers who assist with the operation of our business, such as email service providers. These service providers are required to keep your data confidential and only use it for the purposes we specify.

We may also disclose your information if required to do so by law or to protect our rights.

4. Your Rights

You have the following rights regarding your personal data:

• Right of Access: You can request a copy of the personal data we hold about you.
• Right to Rectification: You can request corrections to any inaccurate or incomplete data we hold about you.
• Right to Erasure: You can request the deletion of your personal data, subject to certain conditions.
• Right to Restrict Processing: You can request that we limit the processing of your personal data in some cases.
• Right to Object: You can object to the processing of your personal data for direct marketing or other legitimate interests.
• Right to Data Portability: You can request a copy of your personal data in a structured, machine-readable format.

To exercise any of these rights, please contact us at bookings@thepamperloungeuckfield.co.uk.

5. Data Security

We take appropriate measures to protect your personal data from unauthorised access, alteration, or disclosure. However, please be aware that no method of data transmission over the internet is 100% secure. While we make every effort to protect your information, we cannot guarantee absolute security.

6. Retention of Data

We will retain your personal data only for as long as necessary to respond to your enquiry or fulfil the purpose for which it was collected. Once your request or communication has been addressed, your personal data will be securely deleted, unless retention is required for legal reasons.

7. Third-Party Links

Our website may contain links to third-party websites. Please be aware that we are not responsible for the content or privacy practices of these sites. We encourage you to review their privacy policies before providing any personal information to them.

8. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Last Updated” date will be revised accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal data.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

The Pamper Lounge
80 New Town
Uckfield
East Sussex
TN22 5AE

Email: bookings@thepamperloungeuckfield.co.uk
Phone: 07707 411942